Ad Click Xpress - PTC

What if I receive an error message, "Invalid Login Details"?

Try logging in again; you may have mistyped your password. Keep in mind that passwords are case-sensitive.

If you are still unable to log in, click "Forgot Password" and follow the instructions provided to retrieve your login details.

How do I get my login details or change my password?

While logged into your account, click "My Account" , then "My Profile" and follow the steps to change your password or retrieve your login details, confirming the change by clicking a link in your email.

How do I change my Ad Click Xpress username or email address?

While logged into your account, click "My Account" , then "My Profile" and follow the steps to change your username, confirming the change by clicking a link in your email. Your username will appear at the end of every one of your Affiliate URL's.

What if I do not receive my confirmation email for changes in my Profile?

You may not have received the confirmation email because:

• You have used a "disposable email", which will not work for signing up for Ad Click Xpress. For best results, use a Gmail address.
• There was an error when typing in the email address. Sign up again using your preferred sponsor's affiliate link and type in the correct email address.
• Your confirmation email is in your junk or spam folder. Check these folders to see if the confirmation email was sent there.

If none of the above apply to you, you can go on Help Desk to request another confirmation email. If you still have not received a confirmation email, submit a support ticket here, click the "Open New Ticket" button and select the "Sign-Up Problems" department

Am I allowed to have multiple accounts in Ad Click Xpress?

Members are allowed to have more than 1 account, as long as each account has a unique email address and payment processor ID.

Can more than one person in a household have an Ad Click Xpress account and use the same computer?

There are no limits to the total number of members who sign up from the same household. However, there is a limit of 3 signups per day using the same IP address. Each member must have his/her own unique email address and payment processor ID and you meet the age requirements for payment processors.

This information can you get on AdClickXpress FAQ.